Responsible Gambling at Spinoli Casino

At Spinoli we take responsible gambling seriously. We want players to enjoy our site while staying in control, so we provide clear tools, practical advice and access to support. This page explains how we protect players, how to set activity controls on your account, and where to turn for help if gambling stops being fun.

Player protection principles

We focus on safe, controlled play. We design account controls that let you choose limits and pauses, and we require identity checks before withdrawals to protect accounts. We monitor for signs of risky play and act where needed to prevent harm. Our goal is to make it straightforward for you to manage time and spend on the site.

Activity-control tools

We offer a range of account-level tools that you can enable or adjust at any time from your account settings. These tools are intended to give you direct control over your gambling activity.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you can add to your account. Example ranges you might choose include CA$50 - CA$1,000 per day or CA$200 - CA$5,000 per month. Limits can be increased only after a cooling-off period to avoid impulsive changes.

Loss limits

Loss limits help you cap net losses over a set period. You can choose a limit that suits your budget and change it with a delay so changes are not immediate, giving you time to reconsider.

Time limits and session reminders

Set session timers and daily play limits to remind you when it’s time to stop. Session reminders can be configured to pop up after a set number of minutes and can help you maintain a healthy balance.

Self-exclusion and account breaks

If you need a break, use our self-exclusion options to suspend access for a chosen period or indefinitely. Self-exclusion prevents logins and notifications and is backed by account-level controls; you must contact support to lift a temporary exclusion after the agreed period.

Recognizing signs of problematic behaviour

Look out for these common indicators: spending more than intended, chasing losses, neglecting responsibilities, hiding gambling from others, or difficulty stopping. If you notice these signs in yourself or someone you care about, consider using account controls or seeking support.

Practical tips to stay in control

Set realistic deposit and time limits, stick to a budget, use session reminders, avoid gambling when tired or stressed, and never chase losses. Talk to friends or family about your limits and consider voluntary exclusions during high-risk periods.

Professional help and support organisations

If you need extra support, reach out to trusted organisations in Canada such as ConnexOntario, Gambling Support BC, GameSense or Gamblers Anonymous. These services can provide counselling, self-assessment tools and guidance on local resources. If you want assistance with account tools or self-exclusion, contact our support team via [email protected].