General Terms and Conditions

These Terms and Conditions set out the rules that govern your use of Spinoli and our relationship with you. They explain your responsibilities when using our site, how we handle accounts, deposits and withdrawals, and how we manage promotions and disputes. By registering an account and using the platform you agree to comply with these terms and any policies we publish on the site.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Use a strong password and do not share login details. We may require identity verification before allowing withdrawals or other account activity. If you suspect unauthorised access you must notify us immediately and change your password. We may suspend or close accounts where we suspect fraud, money laundering or breach of these terms.

Verification and limits

We may request documents to confirm identity, address and payment method. Until verification is complete, certain features, including withdrawals, may be restricted. You can set personal deposit and play limits via account settings where available; we also reserve the right to impose limits to protect the account or platform integrity.

Eligibility requirements

To use Spinoli you must be of the minimum legal gambling age in your jurisdiction and have the legal capacity to enter into these terms. You must register only one account and provide truthful information during sign-up. Access from jurisdictions where online gambling is restricted is prohibited; if you are located in a restricted area you must not register or use the service.

Acceptable platform use

Use the site for lawful, personal entertainment only. Prohibited activity includes collusion, bonus abuse, use of automated betting software, and attempts to manipulate games or outcomes. We may investigate suspicious activity and take actions including withholding funds, cancelling bets, limiting accounts or reporting to authorities where required.

General bonus and promotion rules

Promotions are subject to specific terms which supplement these general rules. Bonus offers may carry wagering requirements, maximum bet limits and game contribution rules. We may cancel or adjust bonuses if we reasonably believe they have been obtained through error or abuse. Always consult the promotion terms in your account for current conditions.

Deposits and withdrawals

Payments must originate from and be payable to the account holder. We support a selection of payment methods; availability may vary by location. Deposits are generally applied instantly but withdrawal processing times vary depending on the method and completion of verification checks. We may apply withdrawal limits and require that funds be wagered in accordance with any bonus terms before release.

Dispute resolution

If you have a dispute you should contact customer support in the first instance. We aim to resolve issues promptly and fairly. If a resolution cannot be reached through normal channels, we may refer the matter to an independent body where appropriate or as required by applicable law.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified via the site or email. Continued use of the platform after changes means you accept the revised terms. It is your responsibility to review terms periodically and ensure your continued compliance.