Spinoli Casino Privacy Policy
This Privacy Policy explains how we collect, use and protect personal information when you create an account, play or place bets at Spinoli. We respect your privacy and describe the types of data we process, how we use it to operate services for players in Canada, and the choices you have about your information.
Types of data we collect
Personal data
When you register and verify your account we collect identifying details such as your full name, date of birth, email address, telephone number and government ID for verification purposes. We also store payment details needed to process deposits and withdrawals, and any documents you provide to complete know-your-customer checks.
Technical data
We collect device and connection information including IP address, device identifiers, browser type, operating system and geolocation data where required to confirm eligibility. We log user activity on the site such as login times, game activity, wagers and session data to maintain security and improve service performance.
Transactional data
Transactional records include deposit and withdrawal history, payment method details (as permitted by the payment provider), bet and win/loss history and communications about transactions. We retain records needed for fraud prevention, dispute resolution and regulatory obligations.
Use of information
We use your information to create and manage your account, process deposits and withdrawals, perform identity verification and comply with legal obligations. Data also enables customer support, fraud detection, and security monitoring. With your consent we may use contact details for account updates and marketing communications; you can opt out at any time.
Data protection practices
We protect personal information using technical and organisational safeguards such as encryption, access controls, and regular staff training. Only authorised personnel and contracted service providers may access personal data on a need-to-know basis. We review our security measures regularly to address evolving risks.
Cookies and tracking technologies
We use cookies and similar technologies to provide core functionality, analyse usage and deliver personalised content. Cookie categories include essential cookies for site operation, performance cookies for analytics, and optional cookies for marketing. You can manage cookie preferences through your browser settings or the site cookie control panel.
User rights
Depending on applicable law you may have the right to access, correct, restrict processing of, or request deletion of your personal data. You may also request a copy of data we hold about you. We will respond to verifiable requests and may require identity checks for security.
Access, correction and deletion of data
To access or update your personal information sign in to your account and use the profile tools, or contact us for assistance. To request deletion or a data export, contact our privacy team. Certain records may be retained as required by law or for legitimate business purposes such as fraud prevention and dispute resolution.
Information sharing and third parties
We share information with service providers necessary to operate the service, including payment processors, identity verification services, game and platform providers, analytics vendors and fraud prevention partners. We may also disclose information when required by law or to protect our rights. We require third parties to protect your data in line with industry practice.
Privacy policy updates
We may update this policy to reflect changes in practice or legal requirements. Material changes will be posted on the site and, where appropriate, notified through your account. For privacy requests or questions contact us at [email protected].